Terms & Conditions

Effective Date: [21/2/2023]

Welcome to Urban Bagg. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using the Urban Bagg website, you confirm that you have read, understood, and agree to these Terms & Conditions. If you do not agree, please do not use our website.

2. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to make purchases through our website.

3. Products & Pricing

• All products displayed are subject to availability.

• We reserve the right to modify product descriptions, pricing, promotions, or availability at any time without prior notice.

• While we strive for accuracy, errors in pricing or product information may occur. We reserve the right to cancel orders affected by such errors.

4. Orders

• Placing an order does not guarantee acceptance.

• Urban Bagg reserves the right to refuse or cancel any order for reasons including suspected fraud, incorrect pricing, or product unavailability.

• Once your order is confirmed, you will receive an order confirmation email.

5. Payment

We accept secure online payments through approved payment gateways. Payment must be completed before your order is processed and shipped.

6. Shipping & Delivery

• Delivery times are estimates and may vary depending on location and courier services.

• Urban Bagg is not responsible for delays caused by shipping partners, customs, weather conditions, or other circumstances beyond our control.

7. Returns & Refunds

• Returns are accepted in accordance with our Return Policy.

• Products must be unused, in their original packaging, and returned within the specified return period.

• Refunds will be processed after inspection of returned items.

• Shipping charges are generally non-refundable unless the return is due to our error.

8. Cancellations

Orders may only be cancelled before they have been processed or shipped. Once shipped, the order must follow the return process.

9. User Accounts

If you create an account:

• You are responsible for maintaining the confidentiality of your login credentials.

• You are responsible for all activities under your account.

• Notify us immediately of any unauthorized use of your account.

10. Intellectual Property

All content on the Urban Bagg website, including logos, text, graphics, images, product designs, and website layout, is the property of Urban Bagg or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

11. Prohibited Use

You agree not to:

• Use the website for unlawful purposes.

• Attempt to interfere with the website’s operation or security.

• Upload malicious software or harmful code.

• Misrepresent your identity or provide false information.

12. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Limitation of Liability

To the maximum extent permitted by law, Urban Bagg shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products purchased through it.

14. Disclaimer

Products and services are provided “as available” without warranties of any kind except where required by applicable law.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Urban Bagg operates.

16. Changes to These Terms

Urban Bagg reserves the right to update or modify these Terms & Conditions at any time. Changes become effective immediately upon publication on this website.

17. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Urban Bagg

Email: [support@urbanbagg.com]

Phone: [+971 554460722]

Business Address: [Foam 1619 Al Shohaba Road Al Hamra Industrial zone Ras Al Khaimah]